Shipping Policy

Order Processing

Orders are typically processed within 1–2 working days. Orders placed on weekends or bank holidays will be processed on the next working day.

Shipping

We currently ship throughout the United Kingdom using tracked delivery services where available.

Estimated delivery times are provided at checkout and may vary depending on location and courier demand.

Shipping Costs

Shipping costs are calculated at checkout based on order size, weight and delivery location.

Free shipping promotions may be offered periodically and will be clearly stated on the website where applicable.

Delays

While we aim to dispatch and deliver orders within the estimated timeframes, delays can occasionally occur due to courier issues, weather conditions or periods of high demand.

Incorrect Shipping Information

Please ensure all shipping details are entered correctly at checkout. We cannot be responsible for delays or failed deliveries caused by incorrect address information.

Damaged or Missing Orders

If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with your order number and supporting photographs where possible.

Contact

For shipping enquiries, please contact us through the contact details provided on the website.